Frequently Asked Questions

Everything you need to know about our luxury eyewear and accessories.

Are your products 100% authentic?

Yes, we guarantee that all items from brands like Dior and Ray-Ban are 100% authentic and sourced directly from authorized distributors. Each purchase includes the original case and certificate of authenticity.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your luxury pieces sooner.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging. Please ensure all security tags are intact to qualify for a full refund.

Do you offer international shipping?

Yes, we ship our designer collections worldwide. International delivery times and shipping fees vary based on the destination country and local customs processing.

How can I track my order?

Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Klarna and Afterpay for your convenience.